Privacy Policy

AustraliaMigrate Pty Ltd

Effective Date: 28th April 2026

AustraliaMigrate Pty Ltd (“AustraliaMigrate”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1) What Information We Collect

We may collect and hold the following types of personal information:

• Full name, date of birth, gender, and contact details
• Passport and identification details
• Visa and immigration history
• Employment and education details
• Financial information relevant to visa applications
• Information about family members and relationships
• Any other information required to provide migration and visa services

We may also collect non-personal information such as website usage data via cookies.

2) How We Collect Your Information

We collect personal information:

• Directly from you (via forms, emails, phone calls, or consultations)
• Through our secure client portal
• From third parties, such as employers, educational institutions, or government agencies (with your consent)
• From publicly available sources where relevant

3) Why We Collect Your Information

We collect, use, and hold your personal information for purposes including:

• Providing migration advice and visa services
• Preparing and lodging visa applications
• Communicating with government authorities such as the Department of Home Affairs
• Verifying your identity and eligibility
• Managing our client relationship with you
• Complying with legal and regulatory obligations

4) Disclosure of Personal Information

We may disclose your personal information to:

• The Department of Home Affairs and other government bodies
• Professional advisers (e.g. lawyers, accountants)
• Employers, sponsors, or educational institutions (where relevant)
• Third-party service providers assisting with your application
• Overseas recipients where required for visa processing

We take reasonable steps to ensure that any third parties handle your information securely.

5) Overseas Disclosure

As part of providing migration services, your personal information may be disclosed to overseas entities, including government authorities and service providers.

Where this occurs, we will take reasonable steps to ensure your information is handled in accordance with Australian privacy laws.

6) Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

These measures include:

• Secure client portal systems
• Restricted staff access
• Secure storage of physical and electronic records

7) Access and Correction

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate or incomplete information

To make a request, please contact us using the details below.

8) Cookies and Website Usage

Our website www.australiamigrate.com may use cookies and analytics tools to improve user experience and monitor website performance.

You can disable cookies through your browser settings.

9) Complaints

If you believe we have breached your privacy, you can contact us to lodge a complaint.

We will respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

10) Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

AustraliaMigrate Pty Ltd
Website: www.australiamigrate.com
Email: [email protected]
Phone: 02 9411 6000

11) Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.